For violations causing account suspension, Amazon always leaves time for appeals, such as 7 days, 17 days, or 90 days because of A-to-Z claims. After submitting the Plan of Action to appeal, you can get back to the appeal letter denied from Amazon. When you have appealed more than once or passed over the time allowed to appeal, the rate of success will decrease. Nevertheless, there is still a chance to reinstate your account if you invest time to understand the reasons for your Amazon appeal being rejected and notice what should not be done to avoid rejection.
Reasons for refusal
You need to identify and avoid repeating the following errors if you don’t want to be rejected again by Amazon (You can log in your Amazon seller account, click “Performance” and see Amazon notification about your case). We all know specific cases have different reasons for being denied, but we’d like to reveal to you some of the most common pitfalls of writing an Amazon appeal that you can apply immediately in your appeal process.
- Incorrectly identify problems from Amazon messages;
- Don’t submit a full or completed plan of action or clear evidence enough to prove you are not in violation of Amazon’s policy;
- Incorporating the problems you violate in the same plan of action to appeal is a mistake, they should be resolved separately;
- Be not clear, coherent in the action plan, no specific examples;
- Don’t show improvement from the suspension to resolve the issue, but it may not work.
You can consult more information and get advice from Amazon Seller Central to avoid the Amazon appeal denied.
What should not be done after an Amazon appeal denied?
When you get an Amazon suspension appeal denial, so what should you do? Making mistake in the appeal will damage your appeal process or reduce the chance of your appeal being successful. Your account will remain the suspension. Reinstatement is a process, and it is important to prepare a new appeal as soon as the previous ones got denied but with careful preparation and caution.
Consider the time limit for Amazon appeals
You do not need to rush to appeal without a good enough preparation. Many Amazon sellers think that when they got denied, submitting another appeal is something to do immediately. However, it is a mistake when you appeal more than two times, Amazon will not allow your account to reinstate, it can be permanently suspended. If you send an inefficient plan of action letter, your success rate of appeal will be greatly reduced. The Amazon appeal process can take only a few days or even weeks. What you have to do is contact Seller Performance back and forth but do it wisely and effectively. Therefore, preparing the most effective appeal before submitting to Seller Performance reduces the possibility of your appeal letters being rejected by Amazon and looks forward to receiving an Amazon reinstatement letter.
Open a new Amazon seller account
Amazon saves and manages all Information about Amazon merchant accounts. And Amazon’s policies prohibit a seller from having more than one account. Hence, maintaining multiple seller accounts will violate Amazon’s policy. That will remain to suspend your account. In fact, this is one of the common reasons that Amazon suspends seller accounts. The initial reason for making an appeal may be simple to handle, but if you are preparing an Amazon related account appeal, it will not be easy.
Amazon’s complicated system allows them to detect duplicate information and find out any link between accounts. Therefore, a wise solution is to focus on appealing to the original allegations after Amazon appeal denied instead of trying to open another account that is sure to be suspended.
Make forged document in Amazon appeal letters
The number of Amazon resellers or third sellers on Amazon is huge. They usually sell in Dropshipping style. But their common problem is that they don’t have an authentic invoice. Furthermore, Amazon doesn’t accept bills from Alibaba, eBay or Walmart. That’s why many sellers think of modifying even fake invoices to meet all Amazon’s requirements. However, you need to know that Amazon certainly does not want their inventory to be unauthorized, they will check your invoice and others very strictly, so Amazon seller documents rejected are not uncommon.
Manipulating the invoice not only does not help you regain your account but also the result of reinstatement delay. Therefore, even if you buy items from sources that don’t have an invoice matching Amazon’s requirements, modifying or forging invoices is definitely one of the first things you should avoid.
Submitting multiple appeal letters continuously is not the solution
Not every time you send an email, Amazon will not reply immediately. Usually, it will take about 12-24 hours or even a week for Amazon to respond to your message. Every day, they receive a huge amount of mail sent for different purposes including appeal. Sellers often worry that Amazon will not receive or ignore their letter. They send several letters consecutively. However, that way doesn’t work at all. Amazon will reply you when Amazon account suspended under review process finished. Therefore, it is best to wait patiently for Amazon appeal decision before submitting any additional letters.
AMZ.Today Appeals Amazon Suspension
No matter what Amazon’s policy violation causes your Amazon account suspended, reinstating the account is a priority. You should send an email to Seller Performance, address your mistake and provide your plan of action as well. Even you get the Amazon appeal denied, AMZ.Today Appeal Service will help you reinstate it. Simply contact us via email, phone, or Live chat to get free consultation 24/7 from our consultants and experts in regard to Amazon’s denial.
Read our customer reviews about AMZ.Today Appeal Service here.
Other types of Amazon account suspension and how to appeal